Terms & Conditions

  1. Before making your payments, please double check and make sure all details provided are correct.
  2. All our room rates are inclusive of 6% government tax.
  3. Special Rates for Group of 10 pax or above, and long term stays are available upon request.
  4. Our Check-in time is 1400 hours and Check-out time: 1200 noon
  5. Any Late check-out will be charge at RM15 per hour, up to 6.00pm.
  6. Any Late check-out after 6.00pm will be charge at full night rates.
  7. Extra Beds are available upon request, for a change of RM30 per bed.
  8. Room Reservations are held confirmed strictly until 3.00pm, unless guaranteed by an accepted credit cards, or with the receipt of one night's room charges paid in advance.
  9. All deposits paid are not refundable.
  10. Your credit card will be required for payment confirmation.
  11. No cancellations are allowed on room bookings done through the internet.
  12. No changes on Check in dates and Guest Names are permitted under any circumstances.
  13. No changes on selected hotel branches.
  14. All rates are subject to change without prior notice

Please do not hesitate to contact us at the following e-mail address at business hours : info@skycityhotel.com.my